The first time you access the new system, you will need to click on the “Don’t have an account? Enroll” link. During the enrollment process, you can enter the same User Name and Password you use now, as long as they meet the following requirements:
Your username must not:
Contain your member number
Contain your social security number
Contain your birth date

Your password must not contain the following:
Your birth date
Your member number
Your social security number

Your password must contain the following:
Password must be at least 8-25 characters long                                                                                                                        At least one lowercase letter (a through z)
At least one uppercase letter (A through Z)
At least one number
At least one special character

Enter the member number for your primary account.

Use your member number when enrolling. For most members, this is a 4-5 digit number. For members who came from the IRS credit union, the number will start with 400, followed by the 4-digit number used at the IRS credit union. 

Yes, if you are an authorized signer on the business account, you will see it when you sign in to your personal account.

When you are logged in to your personal account, you can transfer funds to and from your business account. However, if you register an online account for your business, you cannot transfer to and from your personal account to the business account. 

Currently, only the primary person on the loan can see the loan when they sign in to their personal account, but this functionality will be added in the future. 

BillPay was disabled on Thursday, April 23, but any payments scheduled prior to April 23rd will occur on time, with the exception of those scheduled for May 1st, 2nd or 3rd, which will occur but their posting will be delayed until May 4th. 

The money will post to your account on May 4th. 

No, the BillPay scheduling history will be transferred over to the new online system. 

$500 per user—so no matter how many accounts you have, the daily limit is $500 per day. 

$10,000 per day.

Yes, you can use ProPay or Plaid. 

Zelle is no longer available in our online banking system. It is being replaced with the Pay-a-Person payment service. This product offers our members a way to send money to another person without requiring both individuals to enroll. You simply provide the other person's email address or cell phone number, then send them a secret word to accept the funds. Once the receiver clicks the link in their email or text, they enter the password you provided, then they will be asked to provide either their debit card information or their routing and account number where they want the money deposited. The Pay a Person service is located under Transfers and Payments. 

Setting up a new direct deposit or updating an existing one can be done online through the new EasySwitch tool in the Transfers and Payments section. Simply search for your employer or payroll provider's name to start the process. 

After the initial launch of the new system, you will be able to view 1 year of transaction history. 

Yes. If you have an existing account, navigate to the Message Center located under Tools & Services. Send us a secure message with details on the type of account you are interested in we will communicate with you through the message center. If necessary, we will send you any documents requiring an electronic signature. Please include details on where you would like funds pulled from to fund the account. 

Click on Accounts and select Year-End Information. Click on the appropriate share dividend link, and the details will appear on the right. 

A mobile deposit can only be made through the App and is located at the bottom, where it says Deposit. 

Yes. Simply navigate to the Make a Transfer link under the Transfers & Payments drop-down. You can also click on Stop Check when viewing your checking account.