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Bringing You Enhanced Services and Greater Convenience
We are thrilled to announce that IRS Buffalo Federal Credit Union is merging with Great Erie Federal Credit Union. This strategic merger combines our strengths to provide enhanced services, greater convenience, and a broader range of financial products. By joining forces, we are committed to delivering improved technology, more branch locations, and continued dedication to your financial well-being. We are stronger and better equipped to serve you and our community. Our commitment to your financial well-being remains our top priority, and this merger will allow us to provide even greater value to our members.
Important Merger Timeline and Next Steps
We are thrilled to have you with us as we complete our operational merger with IRS Buffalo FCU. To keep you in the loop, here's a friendly timeline of what to expect from now until July 2, 2025:
📢 Debit card processing and activation timeframes are currently being finalized by our vendor.
📅 May 1 - May 31
- Our dedicated team is busy behind the scenes, setting up your membership, share, and loan records in our system.
- If you currently use online BillPay through IRS Buffalo FCU, please note your payees and scheduled payments - you will need to recreate them in Great Erie's system after July 1.
- Watch for our updated fee schedule, which we will share this month.
- As part of our transition, you'll receive information about our Overdraft Privilege Program (ODP) and the extended coverage option. Expect these communications towards the end of May and early June. If you have any questions, please reach out to the Great Erie FCU member service department.
📅 June 1 - June 30
- We'll finalize your records this month and perform thorough checks with our core banking systems.
- Expect a new Great Erie FCU debit card arriving by mid-June! If it hasn't made it to you by June 17, just give us a call for a quick replacement.
- Remember to continue documenting your BillPay setup. You will want to re-enter this information in our new platform in July.
📅 July 1
- Great Erie will be CLOSED on Tuesday, July 1st, for final data migration and merger completion.
🌟 July 2 - Merger Completion Day 🌟
- Your account is officially live on Great Erie's systems.
- Here's what you can start doing:
✅ Enroll in online banking at www.GreatErieFCU.com ➡Click "OLB Login" ➡ Select "First time user? Enroll in online banking."
✅ Download our mobile app after you complete your online enrollment.
✅ Your ACH deposits/withdrawals, existing checks, and direct deposits will continue to work seamlessly without any changes.
✅ You'll receive a free order of new checks, valid through the end of 2025 - just give our Member Services a quick call to request them.
✅ Your member number will change to a new 7-digit number starting with "4." For instance, if your IRS number was 1234, it will now be 4001234.
✅ We are also giving you a new checking account MICR number. No worries—your old MICR number will still work for any payments or deposits you have set up.
We are genuinely excited to have you join us at Great Erie! If you have any questions or need assistance, our friendly Member Services Team is just a call or email away—we're here for you every step of the way. 716.662.1311, Option 7
FAQs Section
Why are the credit unions merging?
The merger allows us to combine our resources and expertise to provide better services and products to our members. It will enhance our ability to serve you with improved technology, more branch locations, and a wider range of financial products.
How will the merger benefit members?
Members will enjoy enhanced services, more branch locations, improved technology, and a broader range of financial products. The merger will also strengthen our economic stability and ability to serve you better.
Will there be any changes to my accounts or services?
Your accounts and services will not change. You will continue to enjoy the same terms and conditions. We will keep you informed of any updates as the merger progresses.
What happens to my existing loans and deposits?
Your existing loans and deposits will remain unchanged. You will continue to enjoy the same terms and conditions. There will be no disruption to your accounts during the transition.
How can I access my accounts during the transition?
You can access your accounts as usual.
Will there be any changes to branch locations or hours?
We are thrilled to announce that our two IRS Buffalo branch locations will be open and ready for business starting Monday, March 3, 2025. We look forward to serving you at our convenient locations with the following hours:
**Appletree Cheektowaga Branch** Monday, Wednesday & Friday: 1:00 pm - 4:00 pm
**Downtown Buffalo Branch** Tuesday and Thursday: 1:00 pm - 4:00 pm
Whether you need assistance with your accounts, loans, or any other financial services, our friendly staff is here to help. We can't wait to welcome you to our branches and provide you with the exceptional service you deserve.
Who can I contact if I have questions or concerns?
If you have any questions or concerns, please get in touch with our Member Service Support Team at 716.662.1311, Option 8, or email [email protected]. You can also visit any branch location for assistance.
Contact Information
Member Service Support
Our Member Service Support team is here to help if you have any questions or need assistance. Please reach out to us using the contact details below:
Member Service Support: 716.662.1311, Option 8
Email: [email protected]
Loan Department Support: 716.662.1311, Option 6
Email: [email protected]
We are committed to providing you the best possible service and support during this transition. If you have any questions or concerns, please do not hesitate to contact us.
