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Bringing You Enhanced Services and Greater Convenience
We are thrilled to announce that IRS Buffalo Federal Credit Union is merging with Great Erie Federal Credit Union. This strategic merger combines our strengths to provide enhanced services, greater convenience, and a broader range of financial products. By joining forces, we are committed to delivering enhanced technology, expanding our branch locations, and maintaining our ongoing dedication to your financial well-being. We are stronger and better equipped to serve you and our community. Our commitment to your financial well-being remains our top priority, and this merger will allow us to provide even greater value to our members.
Our Data Conversion is Complete, Welcome to Great Erie!
We've officially completed the final phase of our data conversion process with IRS Buffalo FCU. Everything is up and running smoothly, and your account is now fully integrated with Great Erie Federal Credit Union's systems. Thank you for your patience and support as we made this important transition to better serve you.
✅ Mastercard Debit Cards Are Now Active
Your new Great Erie Mastercard Debit Card is now activated and ready to use! You can make purchases, pay bills, and withdraw cash with ease.
✅ Enjoy Expanded ATM Access Through Your Checking Account
Great Erie debit cards are linked to your checking account, giving you access to over 50,000 surcharge-free ATMs through the Allpoint Network. Whether you're home or traveling, convenient access to your funds is right around the corner.
Please note:
- ATM access is only available through checking accounts.
- If you need to access funds from your savings account, you can do so in person through the Shared Branching Network at participating credit union locations.
Ready to Open a Checking Account?
To enjoy full debit card and ATM access, it's easy to get started. Just reach out to our Member Service team -- we'll help you open a Great Erie checking account with a Mastercard debit card and get you situated!
Welcome to Great Erie!
Member Service Support: Our Great Erie Member Services Team will be available to assist members
- Here's what you can start doing:
✅ Enroll in online banking at www.GreatErieFCU.com ➡Click "OLB Login" ➡ Select "First time user? Enroll in online banking."
✅ Download our mobile app after you complete your online enrollment.
✅ Your ACH deposits and withdrawals, existing checks, and direct deposits will continue to work seamlessly without any changes.
✅ You'll receive a complimentary order of new checks, valid through the end of 2025. Call our Member Services to request them.
✅ Your member number will change to a new 7-digit number starting with "4." For instance, if your IRS number was 1234, it will now be 4001234.
✅ We are also giving you a new checking account MICR number. No worries—your old MICR number will still work for any payments or deposits you have set up.
🤝🏼 Member Support Updates
Member Service Assistance: Our Great Erie Member Services Team will be ready and available to assist you beginning Tuesday, July 2, when our branches reopen for regular business hours.
Phone Support Update: IRS Buffalo members will no longer select Option 8 when calling our main number. Going forward, please select Option 7 to contact our local Member Services team directly in Orchard Park, NY.
We are genuinely excited to have you join us at Great Erie! If you have any questions or need assistance, our friendly Member Services Team is just a call or email away—we're here for you every step of the way. 716.662.1311, Option 7.
FAQs Section
Why are the credit unions merging?
The merger allows us to combine our resources and expertise to provide better services and products to our members. It will enhance our ability to serve you with improved technology, more branch locations, and a wider range of financial products.
How will the merger benefit members?
Members will enjoy enhanced services, more branch locations, improved technology, and a broader range of financial products. The merger will also strengthen our economic stability and ability to serve you better.
Will there be any changes to my accounts or services?
Your accounts and services will not change. You will continue to enjoy the same terms and conditions. We will keep you informed of any updates as the merger progresses.
What happens to my existing loans and deposits?
Your existing loans and deposits will remain unchanged. You will continue to enjoy the same terms and conditions. There will be no disruption to your accounts during the transition.
How can I access my accounts during the transition?
You can access your accounts as usual.
Will there be any changes to branch locations or hours?
We are thrilled to announce that our two IRS Buffalo branch locations will be open and ready for business starting Monday, March 3, 2025. We look forward to serving you at our convenient locations with the following hours:
**Appletree Cheektowaga Branch** Monday, Wednesday & Friday: 1:00 pm - 4:00 pm
**Downtown Buffalo Branch** Tuesday and Thursday: 1:00 pm - 4:00 pm
Whether you need assistance with your accounts, loans, or any other financial services, our friendly staff is here to help. We can't wait to welcome you to our branches and provide you with the exceptional service you deserve.
Who can I contact if I have questions or concerns?
If you have any questions or concerns, please get in touch with our Member Service Support Team at 716.662.1311, Option 8, or email [email protected]. You can also visit any branch location for assistance.
Contact Information
Member Service Support
Our Member Service Support team is here to help if you have any questions or need assistance. Please reach out to us using the contact details below:
Member Service Support: 716.662.1311, Option 7
Email: [email protected]
Loan Department Support: 716.662.1311, Option 6
Email: [email protected]
We are committed to providing you with the best possible service and support during this transition. If you have any questions or concerns, please do not hesitate to contact us.
