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Bringing You Enhanced Services and Greater Convenience
We are thrilled to announce that IRS Buffalo Federal Credit Union has merged with Great Erie Federal Credit Union. This strategic merger combines our strengths to provide enhanced services, greater convenience, and a broader range of financial products. By joining forces, we are committed to delivering enhanced technology, expanding our branch locations, and maintaining our ongoing dedication to your financial well-being. We are stronger and better equipped to serve you and our community. Our commitment to your financial well-being remains our top priority, and this merger will allow us to provide even greater value to our members.
🤝🏼 Member Service Assistance
We are genuinely excited to have you join us at Great Erie! If you have any questions or need assistance, our friendly Member Services Team is just a call or email away—we're here for you every step of the way. 716.662.1311, Option 7.
FAQs Section
Why are the credit unions merging?
The merger allows us to combine our resources and expertise to provide better services and products to our members. It will enhance our ability to serve you with improved technology, more branch locations, and a wider range of financial products.
How will the merger benefit members?
Members will enjoy enhanced services, more branch locations, improved technology, and a broader range of financial products. The merger will also strengthen our economic stability and ability to serve you better.
Will there be any changes to my accounts or services?
Your accounts and services will not change. You will continue to enjoy the same terms and conditions. We will keep you informed of any updates as the merger progresses.
What happens to my existing loans and deposits?
Your existing loans and deposits will remain unchanged. You will continue to enjoy the same terms and conditions. There will be no disruption to your accounts during the transition.
How can I access my accounts during the transition?
You can access your accounts as usual.
Will there be any changes to branch locations or hours?
Branch Hours Changing
Effective Monday, August 25, 2025. We look forward to serving you at our convenient locations with the following hours:
**Appletree Cheektowaga Branch** Wednesday & Thursday: 9:00 AM - 12:30 PM
**Downtown Buffalo Branch** Wednesday and Thursday: 1:30 PM - 5:00 PM
Whether you need assistance with your accounts, loans, or any other financial services, our friendly staff is here to help. We can't wait to welcome you to our branches and provide you with the exceptional service you deserve.
Who can I contact if I have questions or concerns?
If you have any questions or concerns, please get in touch with our Member Service Support Team at 716.662.1311, Option 8, or email [email protected]. You can also visit any branch location for assistance.
Contact Information
Member Service Support
Our Member Service Support team is here to help if you have any questions or need assistance. Please reach out to us using the contact details below:
Member Service Support: 716.662.1311, Option 7
Email: [email protected]
Loan Department Support: 716.662.1311, Option 6
Email: [email protected]
We are committed to providing you with the best possible service and support during this transition. If you have any questions or concerns, please do not hesitate to contact us.
